The issue is caused by the popup blocker in Internet Explorer 7 or 8.
To turn Pop-up Blocker on or off, follow these steps:
- Click Start, click Run, type inetcpl.cpl, and then click OK to open the Internet Properties dialog box. Alternatively, open Internet Explorer, and then click Internet Options on the Tools menu to open the Internet Properties dialog box.
- Click the Privacy tab, and then do either of the following:
- Click to select Block pop-ups to turn Pop-up Blocker on.
- Click to clear Block pop-ups to turn Pop-up Blocker off.
